It is common knowledge that in the modern technological era, a reliable IT department is a must for any business that wishes to succeed. This narrows it down to all businesses. Whether you run a small business or a large international corporation or franchise, the need for a digital presence is inevitable. During the growth of the company, it reaches a point where running your own IT department is no longer the best option. This could be due to the stretch of your HR department, lack of skilled expertise to handle the more demanding IT services or increase in the cost of running the IT department. In such a predicament, you should look for the services of a managed IT services provider.
When do you need a managed IT service provider?
You should perform a total cost analysis to determine how much you are already paying for your IT services. In this calculation, you should include the low productivity that is as a result of the inadequate in-house IT services and cost of downtimes that comes along with such personnel.
You should add the amount you pay your IT staff and the loss of revenue you incur over a period – let’s say a month, and compare with the fees you would pay a managed IT services provider. The efficiency and effectiveness of the services of a managed IT service provider always favours them in comparison to in-house IT staff.
It should not get to the point when your resources are all stretched out for you to look managed IT services. Whether your business is new, in the process of growing or have any growth plans in place, you should incorporate the services of managed IT providers as early as possible. There are a lot of benefits which managed IT services providers offer to businesses that want to fast track their growth.
Benefits of managed IT services
- Get access to highly trained and experienced professionals. Managed IT services for Melbourne business by IT Grade are specialised in their field and gain experience over the years because they provide IT solutions for numerous businesses. When you hire a managed IT provider, you get access to a full team of experts who can handle any IT problem that may arise. You get access to a virtual CIO, an IT manager who takes care of your customer support services and other dedicated support staff.
- Focus on other aspects of your business. One of the reasons your business is not doing so well could be a problem in your IT department. Lack of a specialised IT department should not hinder you from opening or expanding your business. Therefore, you should leave these services to IT specialists while you divert your time and resources to other aspects of the company that you are best suited for.
- Managed IT services help with long-term strategic planning of your IT department. Excellent managed IT service providers align their services with the goals of their clients. They not only prevent, reduce and solve the IT problems of your business; they also help you to plan ahead. When you share your company’s growth plan with the managed IT services providers, they can advise you on what infrastructure, software and other IT resources would work best for you. They will suggest on which IT security features are relevant in your field to ensure that your infrastructure is always updated to avoid any system downtimes, viruses or malware attacks.